Trusted Operations Advisory

Is your operations
model consistent,
fast, and trusted?

We enable Trusted Operations in your organisation — leveraging deep, real-world expertise forged within the world's most heavily scrutinised financial, telecommunications, government and military institutions.

Start a Conversation Our Services
Regulatory Jurisdictions
PRA · UK ECB · European Union MAS · Singapore BNM · Malaysia HKMA · Hong Kong
How We Work

From Feeling to Verifiable

Operational trust should be embedded in your organisational construct — with tangible impact data available. Trusted Operations at the design phase is optimal. In the real world, existing operations also need trust.

Foundation
Reliability
We move you from "hope" to predictability. Reliability is the foundation of trust. When your operations are low friction, measured, adaptable, and predictable, we remove the anxiety of the unknown — for your board, C-suite, teams, and customers.
Differentiation
Relevance
Operations are often overlooked when institutions engage major advisory firms. We make sure your operations get the trusted attention they deserve — with clearer accountability, faster engagement, and no overhead.
Service Areas

Where We Operate

Direct access to senior-level expertise — working side-by-side with your board, C-suite, and teams at a fraction of the cost of major advisory firms.

01
Board Advisory
Direct counsel to boards and non-executive directors on operations in technology, digital & physical security, crisis & resilience, incident management, business continuity, and risk governance. Built for the level of scrutiny that regulators actually apply.
02
Regulatory Engagement
Preparation for supervisory engagement, regulatory readiness, and positioning across regional frameworks.
03
Technology & Operational Risk Governance
Framework assessment, regulatory mapping, and board-level articulation of technology to operational risk. Integration at the design layer or retro-embedded.
04
Tool Advisory
Second opinion and independent challenge for procurement and risk committees. Structured around traditional and AI purchasing rationale, aligned to your prioritised asset base and legacy/current/future exposures.
05
End-to-End Process Design & Governance
Processes for functions that need to sustain operational support — adaptable, predictable, relevant, and data-driven for your business value chain.
06
Transformation Programs
Operations and transformation programs in Incident Management (ITSM suite), business value chains, crisis & resilience, digital & physical security — enabling a stable, secure, relevant service.
25+
Years Tier-1 Financial Services,
Telco & Government
5
Unique Regulatory
Relationships
7
Global Operations
Transformations
8
Senior Positions at
Tier-1 Institutions
4
Senior Military Special
Forces & Intelligence Roles
About

The Founder

Garth Jones
Founder & Managing Director
Garth Jones
Founder & Managing Director

Twenty-five years as a senior operations, security, and technology leader at Tier-1 global financial institutions, Telcos, and government organisations — and 10+ years in military special forces and intelligence — spanning the US, South America, UK, EU, Asia-Pacific, the Middle East, and Africa.

Slate Ridge was founded on the recognition that institutions want and need trusted, adaptable operations, and that evolution comes from people who have built the trust and accountability themselves.

Financial Services Telecommunications Government Military Intelligence
Member
Member
Jurisdictions

Regulatory Reach

United Kingdom
PRA
European Union
ECB
Singapore
MAS
Malaysia
BNM
Hong Kong
HKMA
Contact

Get in Touch

Slate Ridge is a registered company in Malaysia (Sdn Bhd). Engagements are taken on a selective basis. Initial conversations are without obligation and always confidential.

Direct
garth@slateridge.my
General
info@slateridge.my
Phone
+60 12 335 4414
Web
www.slateridge.my
Typical Engagements
  • Board & EXCO advisory retainer
  • CISO / CIO / CDTO / CRO / COO independent operations review and challenge
  • Technology & business value chain operations transformation and governance
  • Design / review standards, policies, processes — GRC / GDPR / PDPA
  • Internal & external / third party risk & operations assessments
  • Regulatory interaction and operational readiness
  • BIA / BRA / TVRA on business channels, assets & infrastructure (incl. DCs)
  • BCM / Crisis & Resilience / Operations scenario training & testing